“I’d absolutely recommend Eschmann to others. Their equipment is something you buy if you are looking for quality and long-term reliability – when you buy an autoclave from Eschmann you receive an exceptional level of support that you don’t often get from other suppliers."

Practice Owner

“I chose Eschmann, as amongst my peers, it was repeatedly recommended as being the best company for quality and reliability. We have a designated engineer, Andy, who provides us with a first-class service every time, complete with a smile!"

Chris Pritchard, Practice Owner 

"All the engineers that visit have been absolutely brilliant, too. [Our engineer] always goes above and beyond; giving us bespoke advice over the phone or advising when we need to book an engineer visit. I would unreservedly recommend Eschmann products and the Care & Cover service package to others.”

Maxine Northall-Rollins, Stock Controller

“We really appreciate how quickly an engineer is allocated to resolve an issue – they always deal with it straight away and minimise delays within the practice. [Our engineer] consistently delivers excellent service. Engineers from other suppliers are never as friendly or obliging as an Eschmann engineer."

Sharon Davies, Practice Manager

“We wouldn’t consider using anyone else to support our 8-vet animal veterinary surgery autoclave...The main reason is the robust and reliable service provision...Eschmann has always been able to provide fast call-outs and have kept our autoclaves running reliably for all the 14 years that we have been customers"

Doug Patterson, Director

"On the customer service front, Eschmann have been impeccable – nothing is ever a problem and they have been really supportive. Thank you for providing excellent service!”

Lynsey Henderson, Operations Manager

"Eschmann’s customer support team respond quickly and are very professional. I have also always had their annual service contract, Care & Cover, which I find to be good value for money."

Dr Paresh Patel, Dentist

“Our engineer from Eschmann did an excellent job of installing our new system. He was extremely knowledgeable and gave very clear instructions  to my dental nurse.

A great job was done. I would also mention that when I had queries about the installation date etc., the team were very helpful. All in all, I would be happy to recommend Eschmann to other professionals.”

Anne Howard, Practice Manager

"Eschmann recently supported us enormously in delivering an EVA 23B autoclave.

Great service and support - if anyone is looking for a new autoclave and support service, we would certainly recommend"

Robyn Lowe, Vet Nurse

“The service from Eschmann has continued to be exemplary. All my contact with Eschmann over the past few months has been very favourable. I’ve been very pleased so far and would recommend both Eschmann and the Novaerus Air Disinfection unit to colleagues.”

Dr Duncan Smith, Practice Owner

“The customer service from Eschmann is simply exceptional. Our engineer, Mark, is always incredibly friendly and provides the team with CPD to ensure that we are all using the systems properly and to their full potential – he is always happy to help!"

Amy Booth, Practice Manager

“The customer support from Eschmann is excellent and they’ve always been very helpful and speedy in their services. I would definitely recommend their systems to other users!”

Zoe Pollard, Spa Manager & Treatment Coordinator 

"We are thrilled with our new autoclave. The order and installation process was really straightforward and well- managed. This machine is great for longer instruments. Any questions we have had since the installation have always been answered quickly and effectively."

Katie Jones, Practice Manager